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Remsys Company Profile

Remsys has been at the forefront of providing quality managed technical services to various companies for more than 10 years. Our areas of expertise include dedicated technical support, high availability and high-load projects implementation, infrastructure management as well as server management.

Remsys takes a unique approach to every client. Our engineers work with companies to identify real business opportunities and threats. We then offer customized plans and proven solutions that help our clients achieve business goals, become more efficient and productive.

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Our values

Remsys corporate values reflect the idea of a positive can-do attitude toward our customers and our work. They unite us into a close-knit team:

  • We provide our customers with the ability to gain control of their information system. Our goal is not to patch holes in it and fight fires. We believe that a systematic approach is key to successful development of our customers and our business.
  • We help our customers to reveal their hidden resources and offer solutions for their efficient use.
  • We like to face unusual tasks and we always strive to find unconventional solutions to the challenges, which stimulates our growth and development.
  • We are open for cooperation with customers who want to increase the performance and efficiency of their IT infrastructure by means of our services and products.
  • We value our customers' opinions - they help us find the right direction of development.
  • We are always open to explore any form of cooperation, as it opens new business opportunities for us.
Our team

The basis of our success is a strong team of 40 high-level professionals. All staff members are carefully selected with special attention for their technical knowledge, problem-solving attitude, English proficiency level, and strong desire to help people.

Remsys senior technical staff members have more than 30 years of experience. Their complementary knowledge and skills helped us build a well-balanced, professional and competent team.

Why choose Remsys

Knowledgeable staff

It’s not easy to find a competent specialist. We know first hand how challenging it can be to hire an employee who is not only an excellent professional, but is also someone who speaks several languages, is tactful with clients, and willing to constantly learn and improve.

We have created a corporate system in which an employee has no choice, but to meet all these requirements:

  • At the first stage, we carefully select candidates and put them through extensive testing (including psychological testing).
  • Our team members regularly receive trainings (using our rich Knowledge Base) and assessments (professional skills, logic, responsiveness).
  • Master-classes from our senior engineers and corporate internal trainings help us develop our own human resources.
  • Over the years we’ve built a well-developed and strong infrastructure that ensures continuity and quality of the services offered.

Availability 24/7/365

Remsys realizes that always being available is essential to our customers’ businesses and their processes. That is why we make sure our engineers are available 24 hours a day, 7 days a week. Our staffing and office schedules are planned to make sure we are fully staffed and ready to handle any issue that comes our way.

Constant communication

Communication among team members as well as between Remsys and our customers is imperative. Therefor we are committed to an unparalleled standard of transparency. Our crew holds recurrent shift meetings, to make sure any issues that span multiple shifts are passed off to the right people, and long-running issues such as backup restorations and device migrations don't fall through the cracks. Additionally, we hold regularly scheduled company-wide meetings to ensure that our team has the opportunity to address current issues and provide direct feedback to management, including suggestions for improvement.

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