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SLA Covered Services

Services offered by us are covered by SLA because we are confident in everything we do. Our Customers with standard service subscriptions will obtain an opportunity to request the compensation for SLA breaches.

 

Let your server idle!

Buy NGINX Integration 50% cheaper!
Decrease the load average of your server just for $10.00!
Use "NGINX" coupon during procurement of NGINX Integration.

 

Migration you will never observe.

No Downtime Мigration –
REMSYS' perfect solution for no downtime data migration.

 

Other Services & Products

We are ready to offer you all our potentials to provide your company with high quality and time-efficient services and products.

News



14.11.2011

ICT Career Orientation Event at Moldova Technical and State Universities

On November 8-9, 2011 REMSYS took part in Сareer Orientation Event, organized by ATIC (Moldovan Association of Private ICT Companies) in partnership with Moldavian Guvernment and Ministry of Informational Technologies. REMSYS provided several presentations "Perspective directions of system administration".  After event we were glad to invite some pupils to our office to tell them about how do we work and what we do. We are very thankful to all organizers of ICT Career Orientation Event and everybody who have demonstrated interest regarding system administration.



06.10.2011

The introduction of Service Level Agreement (SLA) - a new step of improvement the quality of REMSYS' services.

We are glad to announce about Service Level Agreement (SLA) implementation. Service Level Agreement will allow us to improve the quality or services we offer. Our Customers with standart service subscriptions will obtain an opportunity to request the compensation for SLA breaches (under certain conditions).
You can find detailed information regarding SLA as well as the conditions and procedure for obtaining compensation on the its webpage. In case of any question regarding SLA, please create request to REMSYS' billing department or send it by e-mail: billing@remsys.com



28.04.2011

CloudLinux and REMSYS - new strategic partneship.

We are proud to announce our strategic partnership with CloudLinux . Due to high quality of services, appreciated by CloudLinux, REMSYS was selected for CloudLinux OS technical support.
CloudLinux OS - is an excellent product that ensures stable functioning of hosting servers regardless of load bursts created by any of its users. Therefore, CloudLinux OS can guarantee continuity of services provided by hosting providers.
REMSYS will make all efforts to develop and enhance productive partnerships with CloudLinux.



01.01.2011

We launched our new corporate website

We are glad to announce that we launched our new corporate website. The new site is not just redesign. We have created a new service packages which are suitable for big corporate customers and SoHo as well. Our new website will provide our customers with all information regarding our services and conditions.



07.09.2010

Optimize your IT infrastructure - let your server idle!
Optimize your IT infrastructure - let your server idle!
We are glad to announce our new summer offer - every dedicated server or VPS management subscriber will receive free NGINX Integration license.
NGINX Integration is an unique product which permits to reduce considerably web server load average .
Offer is available until August 31.


02.07.2010

REMSYS has developed NGINX Integration

REMSYS has developed NGINX Integration - our in-house productivity increasing system for web servers running Cpanel/WHM. This is unique product, that permits completely integrate the nginx http server with Apache web server and Cpanel (Directadmin and Plesk versions are coming soon).

NGINX Integration reduces considerably web server load average by implementing the «smart» distribution of the http requests between nginx and Apache and allows to use hosting control panel for nginx administration.

The great advantages of the NGINX integration are:

  • It reduces considerable servers load average.
  • It is installed automatically, no additional settings are required.
  • NGINX integration is a best value for money web server optimization tool.

We are happy to propose NGINX Integration to web servers owners who are interested in increasing their servers performance. A full description of NGINX Integration features as well as technical and commercial issues regarding this product you can find on www.setupnginx.com



21.06.2010

Improvement of our customer portal – my.remsys.com.

We are glad to announce our customers about new improvement of our customer portal – my.remsys.com. By accessing a unique point of entrance you can find a useful information like:

  • News and announcements regarding our services and rules.
  • See the services you use.
  • Check your billing status (payment balance, date of next payment etc.)
  • Access our Knowledge base.
  • Open a ticket (support, sales or billing) or start LiveChat with us.
  • View monitoring results, real-time bandwidth allocation as well as systems load and CPU usage.
  • Get to know our contact information.

We are working on our customer portal improvement on permanent base and will continually add new services.



03.04.2009

New REMSYS phone numbers

We have recently installed the following phone numbers for our potential customers pre-sales questions :

Moscow ( Russia )     +7 499 5025367
Washington DC (USA)   +1 202 3792323



06.01.2009

New managed service - remote backup

REMSYS announced today its new managed service - remote backup, available to all the server management customers.

Every customer subscribed to the one of the server management plans is now able to get 10 GB of free backup space on the REMSYS storage systems in US or in Europe.

The backup storage is available through Bacula (free) or R1Soft CDP (contact sales) .

Customers may order additional backup space for 0.5$ per GB.

In order to setup the service customers should  open a technical support ticket .



08.05.2008

REMSYS technical resources blog is launched!

We are pleased to announce our technical resources blog launched.
We are glad to share our experience, technologies and developed tools.