Thanks to the Remsys experts for their support in maintaining our project around the clock. Before trying Remsys we often experienced downtimes for our websites because of the high load. We decided to find new partners and we are glad we have found them. Now we can be assured that our web sites...read all testimonials
If as an active network equipment you use such brands as Cisco, Juniper, Alteon, Foundry, HP, Radware and NetScreen, then congratulations, you made the right choice.
REMSYS recommends choosing a networking hardware from well-known manufacturers as there hardly is another way to get high quality, reliable services and security. However, this is not enough. It is essential that you choose the right specialist to offer you competent service. At REMSYS, we do have such specialists on staff. Our team of qualified engineers provides 7/24 network management and technical support.
SLA - quality guaranteed!
In order to make our customers feel confident that their requests for technical support will be resolved in timely and complete manner, we have implemented a Service Level Agreement (SLA) which covers all standard support packs. There is no any standard package for Network Management service (it depends on customer's requirements), so we can develop a special SLA covered plan for you.
We deal with problems related to:
- Firewall, NAT.
- High-availability routers.
- Redundant network connectivity.
- Network monitoring.
- Channels Load balancing.
- Bridging и switching
It's nearly impossible to list all that we can do if it comes to network equipment. Contact us and let us know about your problem with the server management, and we'll figure out how to help.
|The good relation to the customer, accomplished with professionalism - I could characterize your service in this manner. It would be desirable that it varied only in the best way.|
Like all of our services, Network Management includes:
- 24/7 Management by L1, L2, and L3 Technical Support engineers.
- 24/7/365 Proactive Monitoring of Network Equipment.
- Opportunity to contact us via Helpdesk, Live SupportChat or by phone.
- An option to create Critical/Urgent/Normal/Low priority tickets.
- Consultations on the issues of the network equipment performance.
How much does Network Management cost?
The price per hour differs from $40.00 to $60.00 depending on the equipment, scope of our operations or type of subscription. Send us a description of the problem and we will get back to you with a tailored offer of these services for your company needs. In our offer we will quote the cost per hour of work, and the total duration of works. As usual, performance time is billed in 15 minute increments.
Want to know exactly how much the Set-up and Management of your Network Equipment will cost?
Contact us and we will help you to do it effectively.